Hart Florist - Birch & Blossom

My sister and I attended Plant Bingo and had so much fun! It was fast paced, great energy, and we had a wonderful host. There was a huge variety of prizes to choose from as well. If there is one happening while you’re in town, we highly recommend attending!

The flowers were beautiful! Thank you!

So. Much. Fun! I would definitely attend this event again. The host was very entertaining and funny. And even though I didn't win the coveted monstera,

The flowers sent to a friend were perfect, she absolutely loved them. Never disappointed with this florist. They always go above my expectations. ❤️

So much fun!!

Bought these cute flowers and drink for my daughter for valentines day, she loved it!! Delivery was great arrived on time! 10/10 recommend!! I will definitely be purchasing again from them for all my flower needs.

----
Florist's Response:

This makes my heart so happy, thank you!

There is something so special about sending flowers to your daughter for Valentine’s Day, and I’m honored we got to be part of that moment. I’m so glad she loved them and that everything arrived right on time.

Thank you for the 10/10 recommendation and for trusting Birch & Blossom with your flower needs. We can’t wait to create for you again. Let Happiness Blossom.

Noble and the Birch and Blossom team are the first call when I need anything flower related. All I need to do is tell him what I'm thinking, and he nails it every time. Thank you, Birch and Blossom!

----
Florist's Response:

Thank you so much for this. Truly.

It means the world to know that you trust us with your flower moments and that we’re your first call when something special is needed. That kind of confidence in our work is never taken lightly.

I’m so grateful we get to do that for you.

Thank you for supporting Birch & Blossom and letting us create alongside you. Let Happiness Blossom.

We received beautiful carnations in an array of colors to treat our customers on Valentine's day. It was so nice seeing their faces light up with wonderful smiles when they were given a carnation!

----
Florist's Response:

Thank you so much for supporting us this Valentine’s Day!

I think the arrangement was a nice one, however she received it with no card. (that was kind of the best part of this surprise delivery) so that was a bummer!

----
Florist's Response:

Hi Caleb,

Thank you so much for your honest feedback. I’m really glad to hear you felt the arrangement was nice, but I completely understand how disappointing it must have been for the card to be missing. The message is such a meaningful part of a surprise delivery, and I’m truly sorry that was overlooked.

That’s on us. I will be reviewing our double-verification process with our delivery team to make sure oversights like this don’t happen again.

I've also added a $10 credit to your account to use toward a future order with us. It’s a small gesture, but we hope it helps make up for the oversight.

If you’d like to connect with me directly, please feel free to call us at 231-873-8588, ask for Noble. We truly appreciate you choosing Birch & Blossom and the opportunity to make things right.

Thank you again for the feedback, as it helps feed us forward. -Noble, Owner/Florist

Great experience

----
Florist's Response:

Thank you so much!
We’re so happy to hear you had a great experience. We truly appreciate your support and look forward to seeing you again soon!

It was awesome that Birch & Blossom teamed up with Stella’s for Coffee and Flowers for Valentine’s Day!! My Valentine lover her coffee and flowers!! So nice to be able to this locally with two great businesses!! Thank You!!

----
Florist's Response:

Thank you so much for the sweet review!

We absolutely loved teaming up with Stella’s for our Coffee & Flowers Valentine’s collaboration; it makes us so happy to hear your Valentine loved both the coffee and the flowers!

Supporting and celebrating local partnerships is something we’re really passionate about, so your kind words mean the world to both of our teams. Thank you for choosing to shop local and for taking the time to share your experience!

Perfect addition to the flowers

----
Florist's Response:

Thank you so much!
We’re so glad you loved the chocolate-covered strawberries from Mertens Farmhouse, they truly were the perfect sweet addition to our flowers! We may have even snuck a box or two enjoy ourselves.
We love partnering with other amazing local makers to create something extra special. Thank you for your support and for sharing your experience!

Beautiful arrangement! Thank you so much for the amazing flowers and wonderful delivery. My grandmother loved it!

----
Florist's Response:

Thank you so much for your kind words!
We’re thrilled to hear your grandmother loved the arrangement, that truly means the world to us. It was our pleasure to create something special for her and make sure it arrived beautifully.
Thank you for trusting us with such a meaningful gift!

We had such a fun night!! Thank you for the good time, can't wait to do it again.

----
Florist's Response:

We’re so glad you had such a fun night!
Bingo Night is always one of our favorites, and it means so much to hear you had a great time. Thank you for coming out and bringing the fun, we can’t wait to have you back for the next one!

The arrangement was gorgeous. My wife was very happy. The only thing is I did not realize that it did not come with a vase. Good thing we had some at the house, other than that the bouquet was beautiful.
Thank you.

----
Florist's Response:

Thank you so much for your kind words. We’re truly grateful you took the time to leave such a thoughtful review.

We’re so glad to hear the arrangement was gorgeous and that your wife was happy, that means everything to us!

We also appreciate you mentioning the vase. We’re sorry for the miscommunication there, and thanks to your feedback, we’ve updated the product description so future customers have clearer expectations.

We’re thankful for your support and hope we can create something beautiful for you both again soon.

We had such a fabulous time. Noble was a fantastic host! The plant selection was incredible; healthy gorgeous plants. We will definitely come back to Plant Bingo, and can’t wait to shop the store.

It was a nice night out. You made the evening fun.

Bouquet was absolutely beautiful! Due to inventory , they added more carnations and fewer daisies—and it was perfect! I was emailed of the change before the order was delivered—which is much appreciated. Once again, awesome customer service! Will always recommend

----
Florist's Response:

Thank you so much for your kind words!

I always know that whatever I order will be top notch, beautiful work, always!

Plant Bingo was such a fun night out on a cold dreary day! Seeing all the cool plants & having a chance to win them while in good company with an awesome host made for an excellent Monday! Not to mention the amazing food! Definitely recommend! I'll be back for the next one!

Beautiful arraignment and prompt delivery! Very satisfied!